Deploy ITSM Connector

Click on the ‘Test Connection’ button to verify if the connection is getting established successfully. 

Pre-Requisites 

Management Support and Commitment : Senior management strong support is crucial for the success of ITSM initiatives.  ITSM Framework and Standards Selection : Choose an...

Application XML Upload Defining ITSM as a Target application is the first item to be configured to start utilizing Identity Bridge capabilities. Follow below steps...

Connection Information 

Parameter Name  Description  url  Host URL of ITSM  UserName  Username of ITSM  Password  Password for the ITSM Admin ID  ConnectionTimeout  Connection timeout duration (integer) 

Configure Entitlements 

In Identity Bridge, the Entitlement Configuration module allows you to manage and define templates for entitlements associated with the application. Entitlements represent the specific permissions,...