| Use Case Name | Use case Details |
| Onboard user | Create New User in ServiceNow System |
| Update user | Update the User Information received in API message |
| Terminate user | Terminate the existing User |
| Enabled user | Change the Status to Active if Disabled Previously. |
| Disabled user | Change the Status to Inactive if Enabled Previously. |
| Assign groups | Assign the Groups to user, based on the Role Configuration. |
| Remove Groups | This will remove all the roles assigned to identity |