| Create user | Create New User in ITSM |
| Update user | Update the User Information received in API message |
| Delete user | Delete the existing User |
| Create Ticket | |
| Update Ticket | |
| Create service Request | |
| Get Incident Status |
| Create user | Create New User in ITSM |
| Update user | Update the User Information received in API message |
| Delete user | Delete the existing User |
| Create Ticket | |
| Update Ticket | |
| Create service Request | |
| Get Incident Status |