Common issues and limitations of ServiceNow

• Performance Problems: ServiceNow can run slowly or take time to load pages, especially if it’s highly customized or there are too many users accessing it at once. 
• Customization Challenges: Making too many changes in ServiceNow to fit your needs can cause problems later, especially when updating to newer versions. 
• Upgrading Complications: At times of ServiceNow releases updates, make sure everything still works correctly, especially after lot of changes done. 
• Integration Issues: ServiceNow software systems can be difficult, especially if they’re old. 
• Cost and Licensing: As your company grows and you need more features or more people using it, using ServiceNow can be expensive. 
• Complex User Interface: ServiceNow’s screens and menus may be  hard to understand or use for some people.  
• Security Concerns: Like any other cloud-based platform, ensuring proper access controls, data encryption, and compliance with security best practices is essential to prevent unauthorized access or data breaches.  
• Reporting and Data Analysis: ServiceNow offers robust reporting and analytics capabilities, it can be hard to get exactly the reports or information. 
• Support and Help: ServiceNow provides thorough documentation and support resources, navigating and finding solutions to specific issues can sometimes be challenging. 
• User Interface Limitations: ServiceNow provides a rich user interface (UI) and customizable dashboards, users may find the UI complex or less intuitive compared to simpler applications.