Jobs in Identity Bridge are functions which can be executed on a schedule to perform routine tasks like aggregation of users, groups, entitlements etc. The following steps explain the process to discover and configure the jobs related to ServiceNow. 

• Login to Identity Bridge. 

• Go to Configuration Hub. 

• Go to Configure Source.  

• On the ServiceNow tile click on the edit button. 

• Click on the Scheduler tab. 

• Click on the ‘Discover Jobs’ button. 

• A new window will pop up with the list of jobs for ServiceNow. 

• Click on the checkbox next to each job tile to select it and click on the ‘Update’ button below. 

Jobs will be populated in the ServiceNow application and can be configured from the ‘Automated Provisioning’ section of the Provision menu. 

Following jobs are available through the ServiceNow connector :

1. ServiceNow_UserAggregation – This job will fetch the list of all users from ServiceNow. 

2. ServiceNow_Group_Aggregation – This job will fetch the list of all groups from ServiceNow. 

3. ServiceNow_Company_Aggregation – This job will fetch the list of all companies from ServiceNow. 

4. ServiceNow_Department_Aggregation – This job will fetch the list of all departments from ServiceNow. 

5. ServiceNow_CostCenter_Aggregation – This job will fetch the list of all cost centres from ServiceNow. 

6. ServiceNow_ServiceNowGroup_Aggregation – This job will fetch the list of all ServiceNow groups from ServiceNow. 

7. ServiceNow_Location_Aggregation – This job will fetch the list of all locations from ServiceNow.