Lookups are predefined values for attributes that can be dynamically assigned by Identity Bridge based on the conditions defined in the lookup. Following connection and configuration lookups are required for API provisioning in ServiceNow. 

Lookups can be uploaded by following the below process :

• Login to Identity Bridge. 

• Go to Configuration Hub. 

• Go to Configure Source. 

• Go to Lookup tab. 

• Click on “Upload Lookup” button. 

• Browse and select the lookup file. 

Make sure to select the correct attribute from the ‘Select Attribute’ drop down and update the lookup type. 

For example, select ‘IdentityBridgeConnection’ for connection and ‘IdentityBridgeConfiguration’ for configuration lookup type.  

Click on the update button to save the lookup. 

The following connection and configuration lookups are required for API provisioning in ServiceNow. 

Connection Lookup 

The following connection parameters are configured through the ‘Connection’ lookup. 

Configuration Lookup 

The following Configuration item is configured through the ‘Configuration’ lookup, which is used to toggle the schema sent in JSON for PATCH operations. 

Alternatively, these parameters can be added from the System tab in Configure Source menu. 

In the ‘Connection Parameter’ section of the System tab, click on the ‘Add Row’ button to add value for a parameter of type Header, Query Parameter or Access Token. 

Enter the parameter name and value and click on update to save the changes. These parameters will be available in lookup.