Once the functions have been configured, it’s time discover the schema for ServiceNow. Follow below steps to discover and create the attributes for ServiceNow. 

• Login to Identity Bridge. 

• Go to Configuration Hub. 

• Go to Configure Source.  

• On the ServiceNow tile click on the edit button. 

• Click on the Attributes tab. 

• Click on the ‘Discover Attribute’ button. 

• A new window opens with the discovered schema divided into separate sections for Group, Company, Department, User, Cost Center and Location.  

• Select the correct schema type for each section i.e. Schema Type = Entitlement for schemas under Group, Schema Type = Entitlement for schemas under Company, Schema Type = Entitlement for schemas under Department, Schema Type = User for schemas under User, Schema Type = Entitlement for schemas under Cost Center and Schema Type = Entitlement for schemas under Location. 

• Once the correct schema types have been selected for each section, click on the Select checkbox on the top row to select all the schemas at once and click on ‘Search Schema’ button. 

• The window will refresh to show the list of attributes discovered for the selected schemas. 

• Click on the Select checkbox on the top row to select all the attributes and click on the ‘Create Attributes’ button. 

• Attributes for ServiceNow will be populated in the Attributes page.